FAQs and Support

Here is a list of Frequently Asked Questions that may help you in your purchasing decision:

Q: How long does it take to receive my product?

A: All apparel products are custom printed to each order, and are generally fulfilled within 2-3 days.  If we are experiencing heavy volume it may take up to 7 days to print the design.  After fulfillment, shipping in the US is expedited and takes between 1-6 days depending on your location.  International orders may take longer.

For posters and other items, shipping takes longer since they are sent from Asia.  Expected arrival is generally 2-3 weeks after the date of purchase, though these times may vary; with many customers receiving their orders earlier, and few receiving them later.

 

Q: What are the shipping and tax charges for?

A: As a corporation we are required to add a Value Added Tax to certain states in the US, and to most countries when fulfilling international orders.  Shipping is flat rate for all domestic orders, and a different flat rate for all international orders.

All poster orders include free shipping within the United States.

 

Q: Can I contact a support representative if I face troubles with my order?

A: You can reach a support representative by using the email address: outrwrld@gmail.com