FAQs and Support
Here is a list of Frequently Asked Questions that may help you in your purchasing decision:
Q: How long does it take to receive my product?
A: All apparel products are custom printed to each order, and are generally fulfilled within 2-3 days. If we are experiencing heavy volume it may take up to 7 days to print the design. After fulfillment, shipping in the US is expedited and takes between 1-6 days depending on your location. International orders may take longer.
For posters and other items, shipping takes longer since they are sent from Asia. Expected arrival is generally 2-3 weeks after the date of purchase, though these times may vary; with many customers receiving their orders earlier, and few receiving them later.
Q: What are the shipping and tax charges for?
A: As a corporation we are required to add a Value Added Tax to certain states in the US, and to most countries when fulfilling international orders. Shipping is flat rate for all domestic orders, and a different flat rate for all international orders.
All poster orders include free shipping within the United States.
Q: Can I contact a support representative if I face troubles with my order?
A: You can reach a support representative by using the email address: firstname.lastname@example.org